More than 30 Contact Centers have already discovered the advantages of Jamtland.
There is a steady rise in the amount of contact centers being operated in Jamtland. A favourable attitude regarding contact center companies prevails in the region as approximately 30 call centers employ 3.000 people. Due to Jämtlandians’ comprehensive know-how and experience in the tourism sector, it is easy to find qualified personnel having multilingual skills, excellent service-mindedness, and effective salesmanship in the call center sector.
• Well-established contact centers in the region have turned out to be the most profitable ones in Europe. • Staff costs are competitive and lower than those in the UK, and Norway. The same goes for commercial properties – much lower prices than major cities, eg, Stock-holm • Telecom costs are generally low in Sweden • Competence. The industry is well established in the Region, with skilled workers available for both management and production • Mid-Sweden University offers the first Graduate Program for Contact Center Man-agement and works closely with Midscand • The time zone fits most of Europe for daytime service and the US for night service. • The quality of life in the area attracts young and well educated people from all over Northern Europe (Sweden, Norway, Finland, Denmark, Iceland etc.)